Terms & Conditions

Your Statutory rights are not affected by any of the following terms and conditions.

Pressfruit.co.uk is a site owned and operated by Pressfruit Ltd whose registered office is Ten Acres, Winkleigh, Devon EX19 8EY, company number 11445822.

Automatic Order Confirmation E-mails

This is a provisional contract until we confirm this order to you. Prices may be subject to change and availability. If there is a price change or goods are not available, we will contact you and you have the option to proceed at the new price, await your goods being available or we will refund you in full.

Prices

The prices payable for the items that you order are clearly set out in the website. All prices are in pounds sterling and are expressed inclusive of any VAT payable unless otherwise stated. Prices may vary. Goods may be paid for by your PayPal account, or secure credit card transaction through PayPal or Braintree. There are no extra charges for credit card payments. Prices are correct at time of publication. Errors and omissions are excepted.

Privacy

We respect your privacy and will not contact you unless you have given us express permission to do so. Please read our privacy policy here.

Delivery

Most of our items are available ex-stock and delivery can often be within a week or even next day. If the item you would like to order is not in stock, our system will not let you buy and pay for that item. Please call for availability.

Cancellation and Return of Goods

Orders may be cancelled without reason if Pressfruit.co.uk is notified within 14 days of the customers receipt of the product and if ALL PRODUCTS ARE UNDAMAGED AND REPACKAGED CAREFULLY in their original packing – so be careful to open packaging carefully along seams. In this case Pressfruit.co.uk will make refunds within 30 days after the customer has returned the goods to us. Unless the goods were received damaged or faulty the customer may have to pay the cost of returning the goods.

Gift Vouchers

Gift vouchers can only be redeemed online by entering the code in the ‘Voucher Code’ box at the Checkout before completing the transaction on www.pressfruit.co.uk. IMPORTANT: you can only use one voucher at the Checkout.

If the final price of the order exceeds the value of the voucher, the excess will need to be paid for by the person using the voucher, in the normal way.

If the order total is less than the voucher’s value the person using it will be able to pay for the the products with the voucher but the exceeding amount will be lost.

Our Gift Vouchers are valid for 10 months from the date of purchase. Christmas Vouchers are valid from 25th December for 10 months.

We take no liability for any lost, stolen, misused or damaged vouchers once responsibility of ownership has passed to the customer at time of delivery. Gift vouchers cannot be replaced, refunded or exchanged for cash.

Complaints

Complaints can be made via any of the contact methods mentioned in the Correspondence section below, and we will endeavour to respond to complaints within five working days, whereupon we will provide a likely time-scale to resolve the situation. All complaints will be dealt with as a matter of priority.

IMPORTANT: Damaged items MUST be brought to our attention with in 24 hours of receiving the goods unless ‘damaged’ has been signed at the time of accepting the item by the courier.

Correspondence

All correspondence should be directed to Pressfruit Ltd, Toby McKinnel, Ten Acres, Winkleigh, Devon EX19 8EY. Telephone: 0776 896 1584. E-mail info@pressfruit.co.uk

This contract is governed by English Law.

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